Mercury Collections is a debt collection agency that specialises in the fields of commercial debts, levies, rates, workers compensation premiums and insurance claim recoveries. We offer collection of portfolio, selected and one-off bad debts for small, medium, corporate & government entities

Our strategy for the collection of outstanding debts is based on using highly experienced and trained staff and refined and flexible workflows. Our staff knows the requirements of the debt collection process and is able to respond to all inquiries and bring about quick resolution when it comes to negotiating payment arrangements, assisting with disputes or adjustments. We utilise specialised communication and negotiation skills when requesting customers to make immediate payment of overdue debts.

• Effective customised letters of demand
• Monitored phone demands and negotiation conducted across all Australian time zones.
• Client access to online database to view files, post instructions / notes and order and define reports.
• Skip tracing, field calls and examination summons.
• Instruct and advise on the entire legal recovery process.